Ordering/Shipping/Delivery FAQs

A compilation of our most frequently asked questions about Orders and Shipping

Cancellation/Return Policy
All cancellations or refunds will need to be approved. Contact Pinnacle Hemp by: Email -  contact@pinnaclehemp.com  Calling -  833.436.7283 available Mo...
Wed, Dec 16, 2020 at 4:55 PM
What Payment Methods does Pinnacle Hemp Accept?
We accept all major credit and debit cards. We do not accept money orders or personal checks at this time.
Thu, Dec 17, 2020 at 3:17 PM
How Much is Shipping?
Standard shipping is a flat rate of $7.49 in the United States (3-7 days) Priority Mail Express shipping is a flat rate of $24.49 in the United State...
Thu, Dec 17, 2020 at 3:32 PM
Will I be Charged Sales Tax?
Sales tax is charged depending on where you live and the items you purchase. All tax estimates should be provided at checkout.
Thu, Dec 17, 2020 at 3:17 PM
How Will I Know When My Order Has Shipped?
Your purchase is our top priority! As soon as your order is packed and has been assigned a shipping label, you'll get an email with tracking information...
Wed, Dec 16, 2020 at 6:03 PM
How long will the delivery take?
Typically, your package should typically reach you within 2-9 days of placing a domestic order.  If you want your order to reach you within three days, the...
Thu, Dec 17, 2020 at 3:31 PM
Is the delivery time flexible?
We at Pinnacle Hemp are working with several carriers and services to allow us to deliver as many of our goodies as we can! We currently offer a couple ...
Thu, Dec 17, 2020 at 3:44 PM